Servicing & Maintenance
A clean, safe, beautifully burning fireplace — every season.
Regular servicing keeps your fireplace efficient, safe, and ready the moment the temperature drops. Our certified technicians handle every step — from glass to gas line — with the care of true craftspeople.
Why annual servicing
Small care now. Big peace of mind later.
Safety first
Catch gas leaks, blocked vents and faulty sensors before they become a hazard.
Better efficiency
A clean, tuned fireplace burns hotter and uses less fuel — lower bills, more warmth.
Looks like new
Sparkling glass, fresh ember bed and crisp flame pattern. Your fireplace, restored.
What's included
Our 20-point service checklist.
Every service visit follows the same thorough checklist, so nothing gets missed. You'll receive a written report when we're done — including any recommendations for future visits.
- Full visual safety inspection of firebox, venting & surround
- Burner, pilot & ignition cleaning and adjustment
- Thermocouple & thermopile testing
- Gas pressure & combustion check
- Glass removal, cleaning & gasket inspection
- Log set positioning & ember bed refresh
- Fan, blower & remote testing
- Carbon monoxide and leak check
Service options
Straightforward, flat-rate pricing.
No surprises. Pick the level of service you need — we'll quote any extra parts before we start.
Annual Tune-Up
Recommended for every gas fireplace, once per year — ideally before the heating season.
- Full 20-point service
- Glass cleaned & re-sealed
- Written safety report
Service + Repair
Tune-up combined with on-the-spot diagnostics and minor repairs.
- Everything in Annual Tune-Up
- Diagnostics on faults & error codes
- Minor parts & adjustments included
Multi-Unit / Strata
Volume servicing for stratas, property managers and rental portfolios across the North Shore.
- Scheduled annual visits
- Per-unit reports for records
- Priority response on callbacks
What we service
Gas, wood and electric — most makes and models.
Gas fireplaces & inserts
Direct-vent, B-vent and vent-free systems. Pilot, valve and ignition specialists.
Wood-burning units
WETT-aware servicing, gasket replacement, glass and door alignment.
Electric fireplaces
Heater, fan and LED maintenance — keep modern units looking and running like new.
Ready for a service?
Book online or give us a call — most North Shore visits are scheduled within the week.